Privacy Policy
1. Introduction
This Privacy Policy explains how Alpine Echo collects, uses, and protects your information when you play Heartopia. By playing Heartopia, you agree to this policy. We are committed to protecting your data and ensuring transparency in our data handling practices.
2. Information We Collect
We collect the following information when you play Heartopia: Character Information: Details about your created character, including appearance and customizations. Gameplay Data: Progress, activities, and interactions within the Heartopia world. Device Information: IP address, device type, and operating system. Cookies and Usage Data: Data collected through cookies and similar technologies to improve your experience.
3. How We Use Your Information
We use your information to: Operate and manage the Heartopia game. Personalize your gameplay experience. Provide updates and support. Analyze game usage to improve functionality and performance. Prevent fraud and ensure fair gameplay. Comply with legal obligations.
4. Cookies and Tracking Technologies
We use cookies to: Enable essential game functions. Analyze traffic and user behavior. Deliver personalized content. You can manage cookies through your device settings, but disabling them may affect gameplay.
5. Legal Basis for Processing
We process your data based on: Contractual necessity: to provide the Heartopia game. Consent: for optional data collection and marketing. Legal obligations: for fraud prevention and compliance. Legitimate interests: to improve the game and ensure a fair experience.
6. Sharing and Disclosure of Data
We may share your data with: Trusted service providers (hosting, analytics). Legal authorities if required by law. Partners for collaborative events. We do not sell your personal information to third parties.
7. International Transfers
If your data is transferred outside of your region, we will ensure appropriate safeguards are in place.
8. Data Retention
We retain your data as long as your Heartopia account is active. Some data may be retained longer for legal or compliance reasons. When retention is no longer necessary, data will be securely deleted or anonymized.
9. Security
We use security measures to protect your information. However, no online platform can guarantee complete security.
10. Your Rights
You have the right to: Access your personal data. Request correction or deletion. Restrict or object to processing. Request data portability. Withdraw consent. To exercise these rights, please contact us.
11. Age Restrictions
Heartopia is intended for users above a certain age. We do not knowingly collect data from children. Accounts found to be underage will be terminated, and associated data will be deleted.
12. Policy Updates
This Privacy Policy may be updated periodically. Continued use of Heartopia after updates means acceptance of the revised policy.
13. Contact
If you have questions about this Privacy Policy, please contact us through the provided channels.